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Suppliers to the hygiene market hone their offerings to meet the needs of a new type of consumer
December 2, 2015
By: Karen McIntyre
Editor
Talk to any supplier to the global hygiene market and they will tell you a similar story. The consumer profile is changing. Baby diapers are no longer the only driver for innovation. Adult incontinence products are no longer for just healthcare institutions, but also active adults. Increasing disposable incomes in developing nations have opened up opportunities for first feminine hygiene items and then other absorbent products. This has created a marketplace where suppliers have to be on their toes, able to quickly revert to the changing market needs whether it be for a better fitting training pant or a more discrete adult incontinence pad. The result has been a steady stream of innovations, partnerships between companies and a range of solutions that will surely propel the market forward. “People are becoming less sensitized to health issues and historical taboos, which increases the population of people using disposable hygienic products,” says Nathan Weaver, vice president, Global Hygiene, H.B. Fuller. “And today, as the baby diaper market continues to grow, parents in both developed and emerging regions are more concerned about the diapers they are putting on their children. All these factors lead to a changing consumer profile that drives changes to the absorbent product design.” Also influencing the hygiene market are changing consumer lifestyles. With families today more active at home and work, the nonwovens industry has committed to looking for new solutions. “The increased comfort and underwear-like feeling are true goals today and clearly people are ready to innovate and look for new solutions especially from spunlace technology,” says Marjo Kuisma, product manager, hygiene at Suominen. While baby diapers continue to be the bread and butter segment in the hygiene industry—offering high volumes and low margins—the importance of this market is here to stay. Suppliers and manufacturers continue to find new ways to improve product performance without ignoring costs and a look at the diaper market during the past decade reflects this innovation. However, during this time the adult incontinence market has provided companies throughout the value chain with the opportunity to create different offerings for different user types within the segment thanks to the users’ ability to provide feedback. “We have seen CPG companies re-launching their AI product lines as a response to the growth in this segment and suppliers like Conwed fine-tuning their materials and components to meet the demands for efficient, comfortable and discreet disposable products,” explains Ivan Soltero, strategic marketing manager, of Conwed Plastics, a supplier of elastomeric netting products for hygiene applications. Berry Goes Global Berry Plastics significantly expanded its role as a supplier to the hygiene market earlier this year when it purchased Avintiv, one of the world’s largest makers of spunmelt nonwovens for diapers and other absorbent products. As the dust continues to settle on this acquisition, Berry has already announced it will keep the nonwovens business in tact, grouping it with the existing films business into one division. Grouping these businesses together makes sense for both companies. The two entities share many of the same customers within the hygiene market and together have significant buying power in the polypropylene resin market, and with manufacturing assets in Latin America, North America, Europe and Asia, Avintiv will allow Berry to achieve an important goal—to be more global. While the company has not yet made any plans to expand its film production to any of Avintiv’s offshore facilities, executives have repeatedly pointed to its global manufacturing footprint as a key driver behind the acquisition. Another advantage is the marriage of two major components in the back sheet of the diaper—a film and nonwoven. “We can now focus on improving the performance of the total outer cover of the diaper, if not by combining the film and nonwovens ourselves then by understanding how best to maximize the properties of each component in the customer combined outer cover,” Mary Jo Lilly, vice president, personal care/medical films, says. “We are moving closer to the integrated optimized nonwoven/film outer covering of the entire personal care articles.” Looking more specifically at its films business where Berry supplies backsheet materials for all types of hygiene products, Lilly says its role is no different from any other key supplier to the hygiene industry looking to provide innovation and increased efficiency to its customers to help them meet their goals of hitting lower cost targets with better performing products to their customers. To achieve this, Berry has invested heavily in it extrusion equipment which has allowed it to offer value added, lower gauge films with the same or better performance. This has allowed Berry to respond to consumer need for a more personalized product, smaller quantities and shorter lead times. “We are challenged to supply what the customer wants in the time they want it,” she adds. “This means shorter lead times and smaller quantities at an acceptable price. The old days of running the largest SKU for a month are gone. No one wants to carry inventory anymore. Everyone is focused on working capital. They want individualization and personalization.” At the same time, Berry must also be cognizant of new technologies so it can be able to meet the ever-changing demands of its customers. “We are constantly innovating beyond the value films,” Lilly says. “We have a now, next, future philosophy and we continue to build breathable and non-breathable products designed to provide cost-effective performance for baby diapers and adult incontinence products that offer softness and discretion.” Growing Up Many suppliers are reporting an increased focus on the adult incontinence market, driven of course by the greying population as well as a greater acceptance of incontinence as a medical problem. Perhaps the biggest shake up of this market in recent months is the return of Procter & Gamble who launched its Always Discreet light incontinence line in mid-2014 and has reported better-than-expected results for the product line thus far. Like many hygiene-minded companies, Conwed Plastics executives report that adult incontinence is the main focus when it comes to hygiene. While its elastomeric netting Rebound is commercialized in baby training pants, it is the adult incontinence segment that is truly driving innovation and making companies push the limits of what they’ve done in the past to please users who can actually provide feedback about the products’ overall performance. The difference between the two markets, executives say, is that fluid management and skin health are the key barometers of how a baby diaper performs, while in adult incontinence, discretion, odor control and increased comfort are important. “This hygiene segment calls for disposable products that make users feel they are wearing normal underwear; so besides the standard fit and fluid management features, it demands making lighter, thinner and more breathable items,” says Soltero. “This is where our elastomeric netting offers a distinctive alternative. Rebound not only provides the weight, thinness, stretch, recovery and fit desired but it also brings another level of comfort — superior air permeability, water vapor transmission and heat transfer performance — to the final nonwoven composite on the pursuit of creating highly comfortable and efficient disposable products.” Conwed’s elastomeric netting offers heat and moisture management performance that can impact users’ level of comfort while wearing disposable adult incontinence briefs and underwear. In general, optimal fluid management, fit and skin health are always key elements when evaluating any hygiene disposable product. “What we see in the adult incontinence segment, however, is the users’ expectation that their hygiene disposable product should not only take care of those basic requirements, but it should also make them feel comfortable,” Soltero adds. “Comfort could be defined differently depending on the user but it is clear that breathability, heat and moisture management performance contribute exponentially to increase the level of general comfort when wearing an incontinence brief or underwear.” Courtney Korselt, global communications manager of adhesives supplier Bostik, has also witnessed an increased awareness of adult incontinence sufferers’ needs, and this company has certainly honed its product line to reflect this. “It’s interesting to compare the adult incontinence product with the diaper,” she says. “If you looked at it many years ago, they were much the same but now we are looking at different sets of requirements. You can even break it down further with the different needs of the consumer and institutional customer.” Barbara Bulleri, sales and marketing director at closures specialist Texsus, says the adult incontinence market is becoming more sophisticated as more people are trying to remain active despite their issues.
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